DOMESTIC AND INTERNATIONAL SHIPPING
DELIVERY WITHIN AUSTRALIA
We provide FREE shipping on all orders within Australia via AUSTRALIA POST.
If you would like Express Post it is $10 within Australia. Please note this is not an overnight service. This will just ensure your item is sent within 24 hours. If you require OVERNIGHT express please contact us before placing you order.
For peace of mind you can add signature on delivery for assurance your parcel is delivered safely for a small fee.
Also please make sure you are within the next day Express Zones for Australia Post if you wish to receive your order within 48 hours.
**Please note if you do not add signature on delivery we will not replace damaged or missing parcel parcels.**
We will only ship to residential or business addresses sorry no PO Boxes. If there is no-one to sign for your parcel it will be taken to a courier depot or Australia Post outlet and you will receive a card with details of your collection point.
Delivery times may vary depending on the reliability of Australia Post and may take longer during busy periods such as Christmas so please let us know when you require your item if it is urgent and we can work out the best way to get it to you quickly.
We want you to know that while we endeavour to get the items out as quickly as possible at the moment processing time for orders is 2-6 days before despatch. If you order an item that is on pre-order your entire order will be held and posted as one shipment when the pre-order item is available.
Once despatched a standard delivery parcel may take between 1-5 days to arrive depending on delivery address and Australia Post. We wrap all items with care and ask that you sign for delivery to avoid wet, soggy and stolen parcels. If your item is damaged during transit please get in touch and we will assess each claim individually.
Please contact us if you wish to discuss alternative delivery options or if you would like to pick up from our Head Office in Collingwood, Melbourne. We will do our best to accommodate you.
We are pleased to announce we now offer International delivery at a Flat rate of $20. Please note that while there is sone tacking available Australia Post has certain limitations on the amount of information it can provide while your parcel is in transit. We have found them to be very reliable with International Delivery.